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Terms of Service

Effective: September 1, 2022
Last Updated: August 28, 2022

  1. Preamble
  2. Access to the services
  3. Paid access
  4. Refunds
  5. Limitation of guarantee
  6. Termination
  7. Intellectual property
  8. Third parties
  9. Contact
  10. Evolution of conditions

1. Preamble

CND Studio's Terms of Service describe the legal obligations between CND Studio and you. Therefore, these terms define the relationship and behavior between each part.

When we say "CND Studio", "us", "we", "our" in these terms, this means CND Studio, a software development studio.

When we say "you", "your", this means you, as a customer accessing our services.

When we say "services", we refer all CND Studio's services, including the website (https://cnd-studio.com), apps and softwares, support server, and other products.

When we say "Terms of Service", "terms", we refer to the current Terms of Service, as well as our Privacy Policy.

All of the services are provided by CND Studio, a software development studio located in France. CND Studio is the owner, developer, and merchant for all the services provided. Therefore, laws and reglementations of France and the European Union are applicable in the use of the services.

2. Access to the services

Your access to our services implies that you have read and accepted these terms. If you have not reached the age of legal majority in your country, your parents or legal guardian must have read and accepted these terms with you.

Some services require an Internet connection (the website and some softwares). These services may not work when not connected to the Internet.

3. Paid access

CND Studio offers the possibility to purchase a lifetime license to use a paid software, called "CND Client V1.0". All services except this product are freely available.

You can purchase the paid sotware directly on the website, through the secure checkout integration provided by Paypal. When purchasing your license, you declare that all the details you specified are right and up to date. You also declare that you are allowed by your bank to proceed to the payment.

The software is made to run along Minecraft: Bedrock Edition on Windows 10 and 11. As the license doesn't include Minecraft: Bedrock Edition, you have to obtain this game independently.

After you paid your license, you are able to download the software when connected to your account.

When purchasing a license, you undertake to follow some rules.
First, the license is nominative, you are the only owner of the license. Therefore, you undertake to not share, sell, exchange or give your license.
Second, you only own a license that gives access to the software. The software stays the property of CND Studio. Thus, you are not allowed to modify or hack it, to do reverse-engineering, to track web requests or to uncompile the software.

If we discover you did not respect some of the rules, we may immediatly terminate your license, without any refund or prior notice.

The use of the software without the possession of a license may result in a final ban of our services.

4. Refunds

You have the possibility to ask for a refund through your Paypal account.

In the 24 hours following the purchase, you can be refunded for any reason. In this case, your license will be terminated and you will not be able to use the software anymore.

After the 24 hour delay, some of the dispute reasons are not considered legitimate and will not lead to a refund. For example, "tried for a limited time", "stopped using the product" are not legitimate reasons.

Moreover, you undertake to ask for help in the support server before opening a dispute through Paypal. Most of technical issues can be fixed with help of the community.

Any open dispute on Paypal will lead to a temporary suspension of your license, and depending on the outcome, it may lead to a final termination of your license.

5. Limitation of guarantee

All services of CND Studio are provided "as is". This means we do not guarantee the service to be operational all the time. We work hard to keep our services online most of the time, but depending on certain aspects of modern Internet, you may not be able to access the services.
For example, a planned maintenance of our systems, an electrical or connection outage may lead to an interruption. We are not responsible for any damage due to an interruption of our services.

We also cannot guarantee that the services do not have bugs or issues. We try to fix them as soon as we learn from them, but this process can take time. We also try to update the software to newer versions of Minecraft: Bedrock Edition as soon as they are released, but we cannot guarantee the speed or the reliability of our updates. Again, we are not responsible to any damage caused by updates.

When the software runs along Minecraft: Bedrock Edition, we cannot guarantee your game experience and we are not responsible for any Minecraft or server owners decisions about your account (e.g. getting banned). Moreover, you accept the risk of ban on the Minecraft servers you play on.

6. Termination

We keep the right to terminate your license at any time, with or without prior notice. This may be the consequence of a fraudulent use of our service.

When we suspect a fraudulent use from you, we may temporarily suspend or permanently terminate your license. We will try to contact you to find an amicable agreement.

7. Intellectual property

All services, including apps, softwares and websites are owned by CND Studio. All contents, images, assets, logos and texts available on the website are also owned by CND Studio.

Thus, we are responsible of the content we share on our platforms.

You are not allowed to copy, reproduce, modify any possession of CND Studio unless we give you an explicit permission.

8. Third parties

We use Discord to connect to our website. Thus, you need a Discord account to purchase a license. Discord's Terms of Service are applicable.

We use Paypal to provide the checkout integration. Thus, you need either a Paypal account or a credit card to purchase a license. Paypal's Terms of Service are applicable.

9. Contact

There are multiple ways for you to contact us.

If you need general help, our Discord server can answer your questions, either through community support or with private tickets with CND Studio team.

You can also contact us by mail at [email protected].

10. Evolution of conditions

These terms and policies may evolve over time. In this case, a notice will be sent through our Discord server. You will have a transition period to make you able to read and accept the new conditions before their effective date.

When using the services, you undertake to read and accept evolutions of conditions. You are always considered aware of new conditions.