Effective: September 1, 2022
Last Updated: August 28, 2022
- Data collection
- Use of your data
- Access and suppression of your data
- Evolution of conditions
When we say "CND Studio", "us", "we", "our" in these terms, this means CND Studio, a software development studio.
When we say "you", "your", this means you, as a customer accessing our services.
When we say "services", we refer all CND Studio's services, including the website (https://cnd-studio.com), apps and softwares, support server, and other products.
All of the services are provided by CND Studio, a software development studio located in France. CND Studio is the owner, developer, and merchant for all the services provided. Therefore, laws and reglementations of France and the European Union are applicable in the use of the services.
2. Data collection
Some of your data is collected for the need of our services.
When connecting to the website, we receive your IP address, which is your location on the Internet. It is needed for the website to send back the page you asked for. Your IP address may be stored in our systems for global traffic analysis and security purposes.
Softwares we propose may also send automatic requests to our servers, and your IP might be collected as well.
When purchasing a license on the website, we also get information about the payment, and some personal data Paypal provides us. We do not have access to your bank information, as all data is directly processed by Paypal. This data is stored in our systems for every purchase.
When connecting to the website with your Discord account, we will get profile information about your Discord account, like your username and avatar. This data is temporarily stored in our systems while you stay connected.
Your data is securely stored in our servers in France but may transit outside of the European Union, especially if you reside outside of the European Union.
3. Use of your data
CND Studio mainly uses your data for technical needs, like connecting to your account or checking a license.
When a dispute is engaged, we keep the right to use your data to our own advantage. Thus, we are able to prove the use of our services.
Your data privacy is one of our priorities. This is why we do not sell or share your data with third parties.
4. Access and suppression of your data
According to the General Data Protection Regulation (GDPR) of the European Union, you have the right to ask the access and the suppression of your personal data at any time (see Contact section). Please note that new data may be created if you interact again with our services.
We keep the right to delete your data, with or withour prior notice, in particular for license termination.
There are multiple ways for you to contact us.
If you need general help, our Discord server can answer your questions, either through community support or with private tickets with CND Studio team.
You can also contact us by mail at [email protected].
6. Evolution of conditions
These terms and policies may evolve over time. In this case, a notice will be sent through our Discord server. You will have a transition period to make you able to read and accept the new conditions before their effective date.
When using the services, you undertake to read and accept evolutions of conditions. You are always considered aware of new conditions.